How to Download and Use WhatsApp Business on PC Windows 7
If you are a small business owner who wants to communicate with your customers more effectively, you might have heard of WhatsApp Business. WhatsApp Business is a free-to-download app that allows you to create a professional profile, showcase your products or services, send and receive messages, and access useful insights on your customer interactions. But did you know that you can also use WhatsApp Business on your PC Windows 7? In this article, we will show you how to download and use WhatsApp Business on PC Windows 7, as well as the benefits and features of this app.
What is WhatsApp Business and Why You Need It
WhatsApp Business is a separate app from the regular WhatsApp Messenger that is designed for small businesses. It was launched in 2018 by WhatsApp, which is owned by Facebook. According to the official website, WhatsApp Business aims to "transform your business" by helping you "engage audiences, accelerate sales and drive better customer support outcomes".
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WhatsApp Business has two products: the WhatsApp Business app and the WhatsApp Business platform. The app is for small businesses who personally manage conversations with customers, while the platform is for medium to large businesses who communicate with customers at scale through programmatic access. In this article, we will focus on the app, which is available for Android and iPhone devices.
The Benefits of WhatsApp Business for Small Businesses
WhatsApp Business offers many benefits for small businesses, such as:
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It allows you to reach more than 2 billion users around the world who use WhatsApp every month.
It enables you to create a professional profile with your business name, logo, description, address, website, email, and hours of operation.
It lets you create a catalog of your products or services with images, prices, descriptions, and links.
It helps you send and receive messages with customers using text, voice, video, images, documents, stickers, emojis, and more.
It supports multiple languages and allows you to switch between them easily.
It provides you with tools to organize and automate your conversations, such as labels, quick replies, greeting messages, and away messages.
It gives you access to messaging statistics that show you how many messages were sent, delivered, read, and received.
It integrates with other Facebook products, such as Facebook Shops, Instagram Shopping, Messenger API, etc.
It protects your privacy and security with end-to-end encryption and two-step verification.
The Features of WhatsApp Business App and Platform
The WhatsApp Business app has many features that make it easy and convenient for small businesses to communicate with customers. Some of the main features are:
Catalog: This feature allows you to create a digital storefront where you can showcase your products or services with images, prices, descriptions, and links. You can share your catalog with customers through a link or a QR code. Customers can browse your catalog and place orders directly from the app.
Labels: This feature allows you to categorize your chats and contacts with different colors and names. You can use labels to sort your conversations by status, priority, payment, delivery, etc. Labels can help you keep track of your orders and customers more efficiently.
Quick Replies: This feature allows you to create and save frequently used messages that you can send with a single tap. You can use quick replies to answer common questions, confirm orders, send receipts, etc. Quick replies can save you time and effort when communicating with customers.
Greeting Message: This feature allows you to set up a message that will be automatically sent to new customers or customers who haven't contacted you in a while. You can use greeting messages to introduce your business, welcome your customers, or offer assistance.
Away Message: This feature allows you to set up a message that will be automatically sent to customers when you are not available or outside your business hours. You can use away messages to inform your customers about your availability, direct them to other channels, or ask them to wait for your reply.
Messaging Statistics: This feature allows you to access and analyze data on your messaging performance. You can see how many messages were sent, delivered, read, and received by your customers. You can use messaging statistics to measure your customer engagement and satisfaction.
The WhatsApp Business platform has additional features that are suitable for medium to large businesses who want to communicate with customers at scale. Some of the main features are:
WhatsApp Business API: This feature allows you to integrate WhatsApp Business with your existing systems and applications. You can use the API to send notifications, confirmations, reminders, updates, etc. to your customers through WhatsApp. You can also use the API to receive messages from your customers and respond to them programmatically.
WhatsApp Business Solution Providers: These are third-party companies that offer services and solutions for businesses who want to use WhatsApp Business. They can help you with setting up, managing, and optimizing your WhatsApp Business account. They can also provide you with tools and platforms for creating chatbots, workflows, campaigns, etc.
Facebook Business Suite: This is a unified platform that allows you to manage your Facebook and Instagram business accounts along with your WhatsApp Business account. You can use Facebook Business Suite to create and manage ads, posts, stories, shops, etc. across the three platforms. You can also use Facebook Business Suite to view and respond to messages from your customers on WhatsApp, Messenger, and Instagram Direct.
How to Download WhatsApp Business App on PC Windows 7
Now that you know what WhatsApp Business is and what it can do for your business, you might be wondering how to download and use it on your PC Windows 7. Unfortunately, WhatsApp Business does not have a native app for Windows 7. However, there is a workaround that you can use to run WhatsApp Business on your PC Windows 7 using an Android emulator.
An Android emulator is a software that simulates the Android operating system on your PC. It allows you to install and run Android apps on your PC as if they were on your phone or tablet. There are many Android emulators available for Windows 7, such as BlueStacks, NoxPlayer, MEmu, etc. In this article, we will use BlueStacks as an example, but you can choose any emulator that works for you.
Step 1: Download and Install an Android Emulator
The first step is to download and install an Android emulator on your PC Windows 7. Here are the steps:
Go to the official website of BlueStacks and click on the "Download BlueStacks" button.
Wait for the download to finish and then run the installer file.
Follow the instructions on the screen to complete the installation process.
Launch BlueStacks from your desktop or start menu.
Step 2: Launch the Emulator and Sign in with Google Account
The next step is to launch the emulator and sign in with your Google account. Here are the steps:
When you launch BlueStacks for the first time, you will see a welcome screen with some options.
Select the "Sign in with Google" option and enter your Google account credentials.
If you don't have a Google account, you can create one by clicking on the "Create account" link.
Agree to the terms of service and privacy policy of Google and BlueStacks.
Wait for the emulator to sync with your Google account and load the home screen.
<h Step 3: Search for WhatsApp Business App in Google Play Store
The third step is to search for WhatsApp Business app in Google Play Store and install it on your PC Windows 7. Here are the steps:
On the home screen of BlueStacks, click on the "Google Play" icon to open the Google Play Store app.
In the search bar, type "WhatsApp Business" and hit enter.
From the list of results, find and click on the "WhatsApp Business" app by WhatsApp LLC.
On the app page, click on the "Install" button and wait for the installation to finish.
Once the installation is done, you will see the "Open" button. You can click on it to launch the WhatsApp Business app or go back to the home screen of BlueStacks and find the app icon.
Step 4: Install and Open WhatsApp Business App
The fourth step is to install and open WhatsApp Business app on your PC Windows 7. Here are the steps:
If you have already installed and opened WhatsApp Business app in the previous step, you can skip this step. Otherwise, go to the home screen of BlueStacks and find the WhatsApp Business app icon.
Double-click on the app icon to open it. You will see a welcome screen with some information about WhatsApp Business.
Click on the "Agree and Continue" button to accept the terms of service and privacy policy of WhatsApp Business.
You will be asked to grant some permissions to WhatsApp Business, such as access to your contacts, photos, media, files, etc. Click on the "Continue" button and then on the "Allow" button for each permission request.
You will be prompted to enter your phone number that you want to use for your WhatsApp Business account. Make sure you enter a valid phone number that can receive SMS or calls for verification. You can also choose your country code from the drop-down menu.
Click on the "Next" button and then confirm your phone number by clicking on the "OK" button.
Step 5: Verify Your Business Phone Number and Set Up Your Profile
The fifth step is to verify your business phone number and set up your profile on WhatsApp Business. Here are the steps:
After entering your phone number, you will receive a verification code via SMS or call. Enter the code in the app and click on the "Next" button.
If you don't receive the code, you can request a new one by clicking on the "Resend SMS" or "Call me" buttons.
Once your phone number is verified, you will be asked to enter your business name. This name will be visible to your customers and cannot be changed later, so choose it carefully.
You can also upload a profile photo for your business by clicking on the camera icon. You can choose a photo from your gallery or take a new one with your camera.
Click on the "Next" button to finish setting up your profile.
How to Use WhatsApp Business on PC Windows 7
Congratulations! You have successfully downloaded and installed WhatsApp Business on your PC Windows 7. Now you can start using it to communicate with your customers and grow your business. Here are some tips on how to use WhatsApp Business on PC Windows 7:
How to Send and Receive Messages with Customers
Sending and receiving messages with customers is one of the main functions of WhatsApp Business. You can use text, voice, video, images, documents, stickers, emojis, and more to chat with your customers. Here are some steps:
To start a new chat with a customer, click on the green chat icon at the bottom right corner of the app screen.
You can either enter a phone number or select a contact from your list. You can also scan a QR code or use a short link to start a chat with a customer.
To send a message, type it in the text box at the bottom of the chat screen and click on the send icon.
To send a voice message, hold down the microphone icon at the bottom right corner of the text box and speak. Release it when you are done.
To send a video message, hold down the camera icon at the bottom right corner of the text box and record. Release it when you are done.
To send an image, document, or other media, click on the attachment icon at the top right corner of the chat screen and select the file from your PC.
To send a sticker or emoji, click on the smiley icon at the left side of the text box and choose from the available options.
To receive a message, you will see a notification on your PC or phone. You can click on it to open the chat screen and reply.
You can also see the status of your messages by looking at the ticks next to them. One grey tick means the message was sent, two grey ticks mean the message was delivered, and two blue ticks mean the message was read.
How to Create a Catalog and Showcase Your Products or Services
Creating a catalog and showcasing your products or services is another important function of WhatsApp Business. You can use this feature to display your offerings to your customers and let them order directly from the app. Here are some steps:
To create a catalog, click on the menu icon at the top right corner of the app screen and select "Settings".
Then, click on "Business tools" and select "Catalog".
You will see a screen with some instructions and examples of catalogs. Click on the "Add product or service" button to start creating your catalog.
You will be asked to enter some information about your product or service, such as name, price, description, link, etc. You can also upload up to 10 images for each item.
Click on the "Save" button when you are done. You can add more items to your catalog by repeating the same steps.
To showcase your catalog to your customers, go to the chat screen and click on the catalog icon at the bottom left corner of the text box.
You will see a list of your products or services that you can share with your customers. Click on the one you want to share and then click on the send icon.
Your customers will receive a message with a link to your catalog item. They can click on it to view more details and place an order.
How to Use Labels and Quick Replies to Organize and Automate Your Conversations
Using labels and quick replies to organize and automate your conversations is another useful function of WhatsApp Business. You can use these features to sort your chats by different categories and send pre-written messages with a single tap. Here are some steps:
To use labels, go to the chat screen and select a chat that you want to label. Then, click on the menu icon at the top right corner of the chat screen and select "Label chat".
You will see a list of default labels that you can use, such as new customer, new order, pending payment, etc. You can also create your own labels by clicking on the "+" button.
Select one or more labels that apply to your chat and click on the "OK" button. You will see the labels appear next to your chat in the chat list.
You can also filter your chats by labels by clicking on the label icon at the top left corner of the app screen and selecting a label.
To use quick replies, go to the chat screen and type "/" in the text box. You will see a list of quick replies that you have created or used before.
Select a quick reply that you want to send and click on it. It will automatically fill in the text box with your message.
You can also edit or delete a quick reply by clicking on it and then clicking on the edit or delete icons.
You can also create a new quick reply by clicking on the "+" button at the bottom right corner of the quick reply list. You will be asked to enter a shortcut and a message for your quick reply.
Click on the "Save" button when you are done. You can use your quick reply by typing the shortcut in the text box and selecting it from the list.
How to Access and Analyze Your Messaging Statistics
Accessing and analyzing your messaging statistics is another helpful function of WhatsApp Business. You can use this feature to measure your customer engagement and satisfaction. Here are some steps:
To access your messaging statistics, click on the menu icon at the top right corner of the app screen and select "Settings".
Then, click on "Business tools" and select "Statistics".
You will see a screen with some graphs and numbers that show you how many messages were sent, delivered, read, and received by your customers in the past 7 days.
You can also see the percentage of messages that were read and received by your customers.
You can use these statistics to evaluate your messaging performance and identify areas for improvement.
Conclusion
WhatsApp Business is a powerful app that can help you communicate with your customers more effectively and grow your business. In this article, we showed you how to download and use WhatsApp Business on PC Windows 7 using an Android emulator. We also explained the benefits and features of WhatsApp Business, such as catalog, labels, quick replies, statistics, etc. We hope you found this article useful and informative. If you have any questions or feedback, please feel free to contact us. Thank you for reading!
FAQs
Here are some frequently asked questions about WhatsApp Business:
Q: Is WhatsApp Business free?
A: Yes, WhatsApp Business is free to download and use for small businesses. However, if you want to use the WhatsApp Business platform or the WhatsApp Business API, you may need to pay for some services or solutions provided by third-party companies.
Q: Can I use WhatsApp Business and WhatsApp Messenger on the same phone?
A: Yes, you can use both apps on the same phone, but you need to have different phone numbers for each app. You cannot use the same phone number for both apps.
Q: Can I use WhatsApp Business on multiple devices?
A: Yes, you can use WhatsApp Business on multiple devices, such as your phone, tablet, or PC. However, you can only have one active session at a time. If you log in to WhatsApp Business on another device, your previous session will be closed automatically.
Q: How can I backup or restore my WhatsApp Business data?
A: You can backup or restore your WhatsApp Business data using Google Drive or iCloud. To backup your data, go to "Settings" > "Chats" > "Chat backup" and select "Back up". To restore your data, reinstall WhatsApp Business on your device and follow the instructions on the screen.
Q: How can I delete my WhatsApp Business account?
A: To delete your WhatsApp Business account, go to "Settings" > "Account" > "Delete my account" and follow the instructions on the screen. Deleting your account will erase all your data, messages, contacts, catalogs, etc. from WhatsApp Business. You will also lose access to any other Facebook products that are linked to your account.
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